Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.
Please note that processing times may be extended during peak seasons, sales events, or due to unforeseen circumstances.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–4 business days
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Express Shipping: 1–2 business days
Delivery estimates are provided by the shipping carrier and are not guaranteed.
Domestic Shipping
We currently ship within the United States. Orders are shipped through trusted carriers such as USPS, UPS, and FedEx.
International Shipping
We offer international shipping to select countries. International delivery times vary by destination and may be subject to customs processing delays.
Customers are responsible for any customs duties, taxes, or import fees imposed by their local government.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information. Tracking updates may take up to 48 hours to appear.
Shipping Delays
While we strive to meet all estimated delivery times, delays may occur due to weather conditions, carrier issues, customs processing, or other circumstances beyond our control.
We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us immediately. We will do our best to update the address before the order ships.
Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, we are not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly and reach out to us for assistance.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or your order, please contact us at:
Email: [billa.sidi09@gmail.com]
Business Hours: Monday–Friday, 9:00 AM–5:00 PM